GR & KDR Transport is committed to providing prompt and secure intra-city delivery of goods through our network of verified drivers and Tata ACE vehicles. This policy outlines our practices regarding the scheduling, handling, and delivery of goods.
Our shipping services are currently available within Mayiladuthurai, Tamil Nadu, and surrounding areas as defined in our service coverage map. Customers are advised to check availability prior to booking.
Delivery time depends on the pickup and drop-off locations and prevailing traffic conditions. In general, local deliveries are completed within a few hours of booking confirmation. Delays due to weather, vehicle breakdown, or unforeseen events will be communicated proactively.
Customers are responsible for proper packaging and labeling of items. Our drivers handle goods with care, but fragile or high-value items must be packed securely by the sender. We recommend insurance for such shipments.
Customers must not request delivery of illegal, hazardous, explosive, perishable, or restricted goods. Drivers have the right to decline any shipment deemed unsafe or non-compliant with applicable laws.
Upon successful delivery, a digital confirmation is recorded through our app. The recipient may also be required to sign or acknowledge delivery as proof of receipt.
For any queries regarding your shipment, please contact our support team. We are available to assist with tracking, changes, or concerns regarding delivery.